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last update: 12th May 2007

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So, You've Lost Your Unlock Key and Changed Your Email Address

(There is a scene in "Planes, Trains and Automobiles" when Steve Martin returns to the car hire desk having thrown away his rental agreement. You'll be pleased to hear that the reply he gets from the lady at the desk isn't the one you'll get here).

You are, however, in a bit of a Catch-22 predicament. In order to have your unlock id and key sent to you, I need to have your current email address in my records. And in order to change the email I have recorded for you, you need to know your unlock id or key, plus your old email address.

If you can remember your old email address, and make a guess at your unlock id (which for most people is their name), you can try updating the email address I have recorded for you by clicking here. If that is successful, you can then return to the normal "Lost Unlock Key" page to have your unlock id and key emailed to your new address.

If you can't get your email address updated, then I'm afraid you'll just have to resort to emailing me, and I will try and sort it out.